49908654365 - L&D Manager (Customer Experience Team)
Confidential • Costa Rica, Costa Rica
Role Description
FULL TIME
REMOTE
Position: Learning & Development Manager (Customer Experience)
Type of Contract: Independent Contractor
Working Hours: M–F (U.S. hours preferred)
🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!!
About the Job
This role supports a fast-growing direct-to-consumer brand focused on mental wellness, inclusivity, and delivering elevated comfort. The company’s mission extends beyond products—aiming to build a community where people feel supported, understood, and valued.
Scope of the Role
The Learning & Development Manager partners with multiple Customer Experience (CX) leaders, building relationships grounded in trust and expertise. This role oversees all CX policies and processes, ensuring alignment across teams and quickly addre...