5085 - Gbs Intermed A/r Associated (Medellín)

Job Summary

The individual manages Credit Card Exceptions that did not auto match and resolve these items daily. The AR US Credit Card group works collaboratively to ensure that all AR US CC tasks (Inbound/Outbound Calls, Mail Prep, Sorting, Processing, Credit Card Exceptions) are completed timely.

Responsibilities

Full available to receive incoming calls for internal and external customer about Credit Card Inquires Contact customers (30 Outgoing Calls) for missing information and/or provide additional details on the transactions declined. Research multiple UPS systems when needed to resolve items. Update and maintain Credit Card Information of Customer Accounts.

Education and Work Experience

Bachelor's degree on Finance and Accounting or related. 6 months minimum in accounting experience.

Languages

English - Advanced (80%).

Other

Attention to details. Excellent customer service skills Prioritization: the wo...