Access Credit Union Member Solutions Expert
Access-Credit-Union • selkirk, Canada
Role Description
Join the Member Solutions Centre at Access Credit Union as a Representative I, delivering outstanding financial services to our members. Engage in meaningful conversations via phone, chat, and email to enhance member relationships.
In this vital role, you will provide top-tier service and problem resolution while promoting Access Credit Union’s diverse offerings. Candidates should have strong communication skills and a dedication to serving others. You will be instrumental in supporting our business goals through excellent service and proactive outreach to members.
Key Responsibilities: • Be the first point of contact for members • Address inquiries via phone, chat, and email • Cross-sell products and set up appointments with staff • Maintain records and process investment instructions • Work collaboratively with team members for efficiency
Requirements: • Grade 12 diploma or equivalent • 1-year customer/member service experience • Familiarity with Access Cre...
In this vital role, you will provide top-tier service and problem resolution while promoting Access Credit Union’s diverse offerings. Candidates should have strong communication skills and a dedication to serving others. You will be instrumental in supporting our business goals through excellent service and proactive outreach to members.
Key Responsibilities: • Be the first point of contact for members • Address inquiries via phone, chat, and email • Cross-sell products and set up appointments with staff • Maintain records and process investment instructions • Work collaboratively with team members for efficiency
Requirements: • Grade 12 diploma or equivalent • 1-year customer/member service experience • Familiarity with Access Cre...