Account Manager (Zapopan)
Link-Worldwide • zapopan, Mexico
Role Description
Account Manager (Full-Time | Hybrid)
Are you a proactive, customer-focused professional with a passion for technology? We are seeking a full-time Account Manager to build strong client relationships, drive customer success, and identify opportunities for growth within our SaaS platform.
Key Responsibilities- Client Relationship Management: Develop and nurture strong, long-term relationships with clients, serving as their primary point of contact and trusted advisor.
- Customer Success & Satisfaction: Ensure clients get the most value from Servis.ai by understanding their needs, proactively addressing concerns, and guiding customers through best practices to maximize their success with Servis.ai.
- Performance & Adoption Monitoring: Track client engagement, adoption, and key performance metrics, providing regular reports and actionable insights on account health and opportunities for improvement.
- Renewals & Contract Mana...