Accounts Receivable Specialist

We are looking for a self-driven and competent Accounts Receivable/Collection Specialist to join our team!
As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed or outstanding payments and negotiate contract settlements.
**Duties and Responsibilities**- Monitor portfolio of accounts daily and identify outstanding account receivables- Investigate historical data for debts and bills and take actions to encourage timely payments- Process payments, credits, and refunds- Research and respond to customer inquiries regarding billing-related issues- Negotiate payment plans within approved guidelines- Update account status records and keep up-to-date accurate notes on customer records- Prepare and present reports on collection activities and progress- Contact customers with declined credit cards and respond to ACH chargebacks within allotted time from the bank- Help customers navigate through the cancellation process to sett...