Accounts Receivable Specialist
Uline • Monterrey, Mexico
Role Description
Position Responsibilities
Manage an assigned portfolio of customer accounts, building relationships via phone and email.
Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
Maintain accurate account records, documenting collection activity and customer interactions.
Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
Identify opportunities to improve processes and enhance the customer experience.
Minimum Requirements
Bachelor's degree.
Bilingual (English / Spanish) - fluent in both verbal and written forms.
1+ years of collections, accounts receivable or customer service experience preferred.
Working knowledge of Microsoft Word and Ex...