Administrative Ops Agent Role at YELA

Be an integral part of YELA’s operational team as an Administrative Ops Agent. This role focuses on effective office coordination and customer support within a dynamic environment.
As an Ops Agent Administrator, you'll assist with various administrative functions essential for station operations. Your focus on customer interactions and organizational efficiency is key to supporting management. Candidates should have a background in customer service and proven administrative skills.
Key Responsibilities:
• Support management in all operational aspects
• Engage with internal/external customers efficiently
• Coordinate administrative functions at the call centre
• Assist in meeting departmental objectives
• Ensure compliance with training and accreditation standards
Requirements:
• High school diploma or equivalent is preferred
• Two years in a customer contact environment
• One year in administrative roles is required
• Proficient in MS Excel and Word,...