Administrative Support II
Alberta Health Services • Edmonton, Canada
Role Description
Your Opportunity:
Working under the general supervision and guidance of the Supervisor, Switchboard and Patient Information, this position is responsible to provide accurate general information to the public and staff over the telephone and in person at the Information Desks in various locations. As a first point of contact, this position serves as an ambassador for the organization, demonstrating professionalism and always exhibiting traits of courtesy, caring, compassion and respect. Essential functions of the position;
Greets visitors to the site and provides appropriate information on patient location.
Assists patients in determining the location of appointments.
Provides directions both verbally and through the use of maps and communicates directions in a pleasant courteous manner. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with.
All responsibilities ar...