Advanced On-site Technician
Fujitsu • Australia, Australia
Role Description
We Are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role
We are seeking an Advanced On-Site Technician to provide technical support activities as part of Service Delivery and deployment, including installation, troubleshooting, problem resolution and maintenance.
Respond to customer questions regarding operation and malfunctions, advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
Responsibilities and Accountabilities
- Support of desktop, infrastructure, and services across multiple technology streams including, Hardware, OS, Software, Network...