Advanced Trainer & QA Specialist

Concentrix is looking for a Trainer II/QA in Santiago de Querétaro, Mexico, to deliver engaging, client-focused training. The role involves monitoring agent progress, preparing effective training materials, and ensuring smooth transitions from training to production. Candidates should have a Bachelor's degree and relevant experience in training methodologies. Strong communication skills and proficiency in Microsoft Office are essential. Concentrix offers a dynamic work environment focused on professional development.
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