Advising and Administrative Support Assistant, Faculty of Arts

DUTIES

1. Acts as the first point of contact for students and faculty by receiving and screening visitors, responding to calls and emails, providing information and general assistance, directing individuals to appropriate areas, and supporting students as they navigate TRU and the Faculty of Arts.


2. Provides general advising and course selection guidance students and develops materials to support new student advising. 


3. Provides advice and support for developing processes for application, registration and time-tabling. 


4. Identifies students who are at risk, either academically or personally, and provides support to connect with an Advisor and or Student Services.


5. Responds to a variety of internal requests from faculty and administration for consultation regarding new programs, courses, and institutional policies.


6. Tracks and handles online and in person appointment sch...