Advisory Agent for Member Experience
Desjardins • quebec, Canada
Role Description
Become a full-time Advisory Agent with Desjardins in Bas St-Laurent and deliver exceptional member experiences. Advise clients on banking transactions while promoting digital tools.
This position focuses on improving the banking experience for members. You will guide clients in utilizing technological solutions safely, enhancing their transaction capabilities. Additionally, maintaining strong relationships through effective service delivery is a fundamental aspect of this role, ensuring that all client interactions are productive and supportive.
Key Responsibilities:
• Support clients in navigating banking technology
• Strengthen business development through excellent service
• Help members address fraud or irregularities
Requirements:
• Customer service background, preferably in banking
• Familiarity with Desjardins services and tech solutions
• Strong communication and relational skills
• Commitment to working full-time on-site
• Ability to provide so...
This position focuses on improving the banking experience for members. You will guide clients in utilizing technological solutions safely, enhancing their transaction capabilities. Additionally, maintaining strong relationships through effective service delivery is a fundamental aspect of this role, ensuring that all client interactions are productive and supportive.
Key Responsibilities:
• Support clients in navigating banking technology
• Strengthen business development through excellent service
• Help members address fraud or irregularities
Requirements:
• Customer service background, preferably in banking
• Familiarity with Desjardins services and tech solutions
• Strong communication and relational skills
• Commitment to working full-time on-site
• Ability to provide so...