Affluent Experience Lead — Chile (Premium, End-to-End)
Tink • santiago, Chile
Role Description
Tink is seeking an Experience Lead to design and elevate the end-to-end experience for the Affluent segment in Santiago, Chile. This role involves managing premium benefits, ensuring seamless client interactions, and leading customer experience initiatives. Responsibilities include managing vendor ecosystems and tracking performance through KPIs while fostering cross-functional leadership. Candidates should have over 5 years of experience in premium products and fluency in both English and Spanish. This position offers a hybrid work model.