After Sales & Quality Specialist (San Pedro Tlaquepaque)

After Sales & Quality Specialist

• Responsible for the day‑to‑day sales activities, sales support and customer service tasks for specified customers and assigned accounts.
• Maintains efficiencies in corporate operational processes and procedures.
• Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
• Works with appropriate supplier contacts and internal departments to solve pre‑sales and post‑sales problems, ensuring execution and managing demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
• Handles local expediting and assists general opportunities through local escalation.
• Provides proactive notification to customers of changes to delivery status, conducts bond reviews with custome...