Aftersales Jr. Analyst
Byd México • xico, Mexico
Role Description
The Aftersales Jr Analyst supports the regional aftersales operations of the company, ensuring optimal dealer performance in service, parts, and customer satisfaction.
For this role we are looking fresh graduate candidates, motivated with slightly experience in the automotive who wants to develop their career in industry.IMPORTANT: This position is intended for recent graduates and candidates with limited experience in the automotive industry.
It is not related to manufacturing or vehicle design and is not intended for senior-level professionals or candidates with extensive industry experience.Key Responsibiliti- es:Assist in monitoring dealer performance against KPIs, including service quality, parts sales, customer satisfaction, and warranty complian- ce.Support dealer visits to review processes, identify improvement opportunities, and ensure compliance with company standar- ds.Aid in the coordination training sessions for dealer staff on aftersales processes, systems, and...