Agente De Reservaciones
Marriott International, Inc • baja california sur, Mexico
Role Description
**Additional Information**
**Job Number**********
**Job Category**Reservations
**Location**Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas ****, Cabo San Lucas, Baja California Sur, Mexico, *****
**Schedule**Full Time
**Located Remotely?
**N
**Position Type** Non-Management
***
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inp...