AI & Automation Intern – GCN Services Business Operations

About the Company

As the global leader in high‑speed connectivity, Ciena is committed to a people‑first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well‑being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Responsibilities

• Design and develop automation solutions and workflows using Microsoft Copilot and Power Platform tools to reduce manual effort and improve operational efficiency.
• Analyze existing business processes to identify opportunities for optimization, standardization, and AI‑driven transformation.
• Build lightweight applications, dashboards, and scripts to enable operational reporting, insights, and decision‑making.
• Translate business requirements into scalable automation solutions in collaboration with cross‑functional tea...