AI-Driven Operations Director for Dental Contact Center

XP BUSINESS SOLUTIONS is seeking a Director of Operations in Medellín, Colombia to lead the performance and operational success of their contact center. This role involves hands-on management, mentoring team leads, and aligning AI with human operations for optimal patient communication.

The ideal candidate has at least 8 years of experience, strong leadership skills, and is fluent in English. This position offers a direct path to VP of Operations for the right leader.