Altum Health Referral Coordinator Role
Altum Health • toronto, Canada
Role Description
Become the Lead Intake and Referral Coordinator with Altum Health, located at the UHN – West Park Assessment Centre. Enhance operational efficiency while managing referral processes and team leadership.
This full-time position is designed for professionals with robust experience in the independent assessment industry, especially within auto insurance. You will manage intake processes and facilitate communication among assessors and stakeholders. Your leadership will be key to improving customer satisfaction and service efficiency.
Key Responsibilities:
• Coordinate intake and referral processes with excellence
• Assign assessors and triage incoming referrals
• Resolve billing and customer service inquiries
• Ensure documentation aligns with performance indicators
• Support quality assurance for referral outputs
Requirements:
• Bachelor’s degree with regulatory college registration
• Minimum 3-5 years’ experience in MVA-related assessments
• Proficiency ...
This full-time position is designed for professionals with robust experience in the independent assessment industry, especially within auto insurance. You will manage intake processes and facilitate communication among assessors and stakeholders. Your leadership will be key to improving customer satisfaction and service efficiency.
Key Responsibilities:
• Coordinate intake and referral processes with excellence
• Assign assessors and triage incoming referrals
• Resolve billing and customer service inquiries
• Ensure documentation aligns with performance indicators
• Support quality assurance for referral outputs
Requirements:
• Bachelor’s degree with regulatory college registration
• Minimum 3-5 years’ experience in MVA-related assessments
• Proficiency ...