Application Services Analyst
IQVIA • quebec, Canada
Role Description
Role Overview
Provide advanced technical and operational support for Veeva applications, including troubleshooting, configuration changes, and environment management.
What You Will Do
Resolve escalated issues, perform root cause analysis, and ensure timely resolution of technical and operational issues.
Why It Might Be a Fit
Ideal candidate has strong logical thinking skills, excellent communication abilities, and a proactive approach to continuous learning and upskilling.
Requirements
- 1-3 years of CRM experience, including 1+ years in Veeva CRM
- Strong understanding of Life Sciences (Pharma) Sales processes
- Veeva CRM Certification required
- Experience with Veeva CRM configuration, custom objects, layouts, reports, and CLM
- Familiarity with data migration and troubleshooting data-related issues
- Veeva Vault Certification is preferred
- Experience supporting Vault and Netw...