Asesor Regional Servicio Y Sp (Xico)

Position: Asesor Regional Servicio y Service Plus (Full time, onsite, Cuajimalpa de Morelos, CDMX)

Responsibilities

• Diligent adherence to maintenance program meetings with clients, ensuring timely and accurate agreement fulfillment.
• Monitor monthly km fleet statistics per operation plan, establishing actions to maintain or increase policy billing.
• Identify and implement operational process improvements, ensuring compliance with the maintenance plan for the fleet.
• Provide technical support for new product introductions, train workshop staff on processes and assist in critical failure diagnosis.
• Document product technical issues that arise in the field, keep clients informed and ensure proper resolution through ITP and PQF committee support.
• Ensure operational KPI compliance for workshops, maintaining consolidated operation summaries and mapping policy particularities.
• Administer and control resources assign...