Assistant Front Office Manager

Pay: Up to £29,577.60 per annum

We’re looking for an engaging and charismatic Assistant Front Office Manager to be one of the faces of the newly updated Copthorne Hotel in Cardiff. We’re seeking a proficient Assistant Manager to help lead our team of professional front office colleagues to deliver the best possible experience with charisma and flair. As Assistant Front Office Manager, you’ll deliver on managing all aspects of the front office (for example guest registration, check out, porter services, & concierge - all 24-hours a day, 7 days a week). You’ll support and encourage them to create a warm atmosphere that makes our guests feel at home - regardless of where they have travelled from in the world!

As our Assistant Front Office Manager, your main duties will include:

• Providing both strategic and ‘hands-on’ support to the reception, reservations and Night Reception teams to deliver a guest experience that is unique...