Assistant Vice President, Business Operations
Manulife • toronto, Canada
Role Description
Join Manulife as Assistant Vice President overseeing Health and Dental Claims services. This hybrid role focuses on improving operational effectiveness and managing strategic partnerships.
In this pivotal role, you will ensure compliance with service standards and manage large operational functions. With a proven track record of 10+ years in complex project execution, you will collaborate across teams to enhance profitability and drive service quality. Your insights will guide senior management in optimizing decision-making processes and operational strategies.
Key Responsibilities: • Lead operational strategy and oversight for services • Ensure compliance with internal and external standards • Collaborate across departments to drive efficiency • Monitor service level agreements and performance metrics • Inspire and engage employees through coaching
Requirements: • 10+ years of operational leadership experience • Expertise in process automation and improvemen...
In this pivotal role, you will ensure compliance with service standards and manage large operational functions. With a proven track record of 10+ years in complex project execution, you will collaborate across teams to enhance profitability and drive service quality. Your insights will guide senior management in optimizing decision-making processes and operational strategies.
Key Responsibilities: • Lead operational strategy and oversight for services • Ensure compliance with internal and external standards • Collaborate across departments to drive efficiency • Monitor service level agreements and performance metrics • Inspire and engage employees through coaching
Requirements: • 10+ years of operational leadership experience • Expertise in process automation and improvemen...