Assoc Manager Operations Support
IHG • Mexico, Mexico
Role Description
**Role Purpose**
Be the product owner and primary point of contact of assigned Ops Support products - GC Operations department page on Merlin. Support Head of Ops. Support in managing GC Rooms Operations, Rooms Performance Tracking, Rooms people management, SOPs and Rooms operations projects.
**Key Accountabilities**
Note: All of the positions in this job code perform a significant amount of administrative/project work as compared to secretarial and general office work. No attempt is made to be all-inclusive. Although incumbents may not perform all duties, those listed represent the nature, level, and difficulty of responsibilities common to positions in this job.
+ Under the guidance of Ops Support Head, drive continuous improvement to the assigned Ops Support products - GC Operations department page on Merlin.
+ Monitor and track the Rooms performance, generate reports to keep Ops leadership team informed. Identify trends, opportunities and rais...
Be the product owner and primary point of contact of assigned Ops Support products - GC Operations department page on Merlin. Support Head of Ops. Support in managing GC Rooms Operations, Rooms Performance Tracking, Rooms people management, SOPs and Rooms operations projects.
**Key Accountabilities**
Note: All of the positions in this job code perform a significant amount of administrative/project work as compared to secretarial and general office work. No attempt is made to be all-inclusive. Although incumbents may not perform all duties, those listed represent the nature, level, and difficulty of responsibilities common to positions in this job.
+ Under the guidance of Ops Support Head, drive continuous improvement to the assigned Ops Support products - GC Operations department page on Merlin.
+ Monitor and track the Rooms performance, generate reports to keep Ops leadership team informed. Identify trends, opportunities and rais...