Assoc. Mgr - Travel & Transport (Barranquilla)
Sutherland • perímetro urbano barranquilla, Colombia
Role Description
Contract Type : Brick and Mortar
Location : Barranquilla, Atlántico
Overview : We are seeking a proactive, experienced, and results-driven Associate Manager - Transportation Services to join our team. This leadership role is critical to ensuring the smooth, efficient, and compliant operation of our transportation services across Jamaica and Colombia, with a strong focus on supporting night operations and addressing real-time challenges.
Key Responsibilities
- Lead the night shift operations for transportation services in Jamaica and Colombia, ensuring uninterrupted service delivery.
- Supervise and support Transportation Specialists; serve as their primary escalation point.
- Monitor the transportation app and vendor performance dashboards to ensure system health, cost and service quality.
- Respond to and resolve high-priority issues or employee escalations in real time.
- Liaise with transportatio...