Associate Account Manager - Existing Accounts
Hyland • estado de méxico, Mexico
Role Description
Overview
We are looking for an Associate Account Manager to support existing customer accounts, with a strong focus on sales operations and day‑to‑day commercial support. This is a non‑quota carrying role, ideal for someone earlier in their career who is operationally strong and eager to grow within Sales or Sales Operations.
Responsibilities- Support existing customer accounts throughout the sales process, partnering closely with Sales and Sales Operations.
- Assist with deal execution, including pricing, quoting, approvals, and coordination with Deal Desk and Legal.
- Respond to non‑technical customer inquiries related to pricing, contracts, renewals, and billing.
- Participate in client follow‑up calls and occasional customer‑facing projects (approximately 30% client interaction).
- Support team members on accounts that are designated as strategic by Sales Management.
- Maintain accurate account and oppo...