Associate - Customer Care - E.com - Mumbai

Roles and Responsibilities  

Extremely Customer Centric
Attract potential customers - answer product & service qns
Resolve product/service problems
Maintain financial accounts
Recommend potential products/services to mngt
Prepare product/service reports
Follow KRA/KPI

Desired Candidate Profile  

Graduates/Under-grads
9 Hrs/day (1 hr break)
to (WFH)– Female
to (Office resumes)– Female
24/7- Male (Rotational shifts)
One Weekly-Off (anyday)
% Voice Process

Perks and Benefits