Associate / Senior Business Process Consultant EDI Operations

Job Description

1. Customer interaction (internal /external):

• Conducts and starts EDI connections with external partners.
• Conducts and starts improvements based on user requirements, blueprint design and documentation.
• Performs testing that would lead to correct implementation of an EDI connection.
• Manage EDI incidents raised by the ContiTech locations and implements solutions with the external AMS provider or IT System Interfaces of ContiTech
• Raises BMC EDI changes, based on incidents or partner request.
• Change and incident management in BMC.
• Uses the Global mailbox -
• Interacts across all organization levels comfortably with internal customers, technical support resources, and external business partners such as: Customers, Banks, Freight Forwarders, and vendors for any EDI related topics.

1. EDI Projects:

• Participation in IT and business projects that...