Associate SLS CRT
DHL Global Forwarding (Colombia) S.A.S. • Bogota, Colombia
Role Description
Job desription – Associate SLS CRT
Key Responsibilities:
Provide support to the Sales Support team in US by:
- Support for Large Customer ad hoc & spot quoting.
- Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.
- Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.
- Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.
- Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.
- Contact DGF stations worldwide when required to request shipment information and ensure timely responses.
- Create, analyze, and distribute reports for the US Sales team according to the parameters specified by t...