Automotive Service Advisor

As a Service Advisor at our dealership, you will be the primary point of contact for customers requiring vehicle maintenance or repairs. Your role will involve assessing customer needs, recommending services, and ensuring a seamless service experience.

Responsibilities

• Greet customers and discuss their service needs
• Provide accurate estimates for repairs and maintenance
• Schedule service appointments and follow up with customers
• Communicate service recommendations clearly to customers
• Upsell additional services or products as needed
• Liaise between customers and the service department to ensure timely completion of work
• Maintain customer records and service history accurately

Qualifications

• Previous experience in automotive repair or mechanical knowledge is preferred
• Strong customer service skills with the ability to build rapport with clients
• Sale...