Automotive Service Technical Support
GARAGE CHAREST & FRÈRES INC. • trois rivières, Canada
Role Description
Join GARAGE CHAREST & FRÈRES INC. as an Automotive Service Technical Support in this full-time, permanent role. Focus on providing exceptional client interactions while managing inquiries and service explanations.
You will work on-site, engaging with clients to handle complaints, arrange billing, and offer continued support post-service. This role prioritizes organizational skills and client focus to ensure satisfaction and maintain detailed service records.
Key Responsibilities:
• Respond to customer inquiries both in writing and orally
• Efficiently address and manage customer complaints
• Coordinate billing for services rendered and issue receipts
• Maintain accurate records and statistics for services
• Provide continued support through client consultations
Requirements:
• Proficient in database software and MS Outlook
• Organized, punctual, and has strong interpersonal skills
• Excellent multita...
You will work on-site, engaging with clients to handle complaints, arrange billing, and offer continued support post-service. This role prioritizes organizational skills and client focus to ensure satisfaction and maintain detailed service records.
Key Responsibilities:
• Respond to customer inquiries both in writing and orally
• Efficiently address and manage customer complaints
• Coordinate billing for services rendered and issue receipts
• Maintain accurate records and statistics for services
• Provide continued support through client consultations
Requirements:
• Proficient in database software and MS Outlook
• Organized, punctual, and has strong interpersonal skills
• Excellent multita...