Automotive Tech Support Advisor (BOG)

We are looking for  Automotive Technical Advisors  to give technical support and troubleshoot complex issues to European cars.

This role requires a deep understanding of automotive systems, excellent communication skills, and an advanced English level.  Responsibilities and Duties Guide customers with confidence – Provide expert pre-purchase support via phone, chat, and email, ensuring customers get the right parts for their repairs.

Solve real-world automotive challenges – Troubleshoot post-purchase issues, from error orders to job-specific part replacements.

Be the expert others rely on – Support customer service team members by handling advanced technical escalations.

Keep things running smoothly – Accurately document customer interactions, resolve cases efficiently, and maintain workflow adherence.

Make a bigger impact – Identify recurring issues, collaborate with internal teams, ...