Banamex Analista de Atención a clientes

09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex • Mexico City, Mexico

Location Mexico City, Mexico City
Job Type Full time
Posted June 13, 2026

Role Description

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

  • Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
  • Identify process gaps requiring escalation, offering potential solutions
  • Assist with inventory management and workflow needs as dictated through risk priority and service level
  • Support a range...

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