Banamex - Asesor de Gestión de Indicadores de Control

The Sales Support Team Leader is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to sales people and client segments.

• Manage a team by determining daily tasks, completing performance evaluations, hiring, disciplinary actions, termination etc.
• Advise team on decisions based on expertise and facilitate services; accountable for team’s volume, quality and timeliness of end results
• Provide training to sales and assistance staff and work with sales managers to identify and resolve training issues
• Recommend process improvements by applying analytical skills/knowledge to advance business goals
• Audit loan files and work to ensure the sales offi...