Bilingual AML / KYC Analyst in Banking
BeachHead Inc. • markham, Canada
Role Description
Elevate your career as a Bilingual AML / KYC Analyst working with a prominent financial client. Combine your fluency in English and French while ensuring compliance and excellent customer service within a banking environment.
This role requires a commitment to customer onboarding and account reviews while maintaining KYC/KYB standards. As a Bilingual Analyst, you will utilize your strong communication skills to support customers effectively over the phone, engage with various platforms, and uphold exceptional accuracy and professionalism.
Key Responsibilities:
• Provide inbound and outbound support in a contact center
• Conduct reviews of customer accounts for discrepancies
• Update customer information in multiple systems
• Document all interactions compliantly and accurately
• Communicate with internal partners and clients clearly
Requirements:
• Fluent in English and French, both written and verbal
• 1+ years customer service experience in finance
• ...
This role requires a commitment to customer onboarding and account reviews while maintaining KYC/KYB standards. As a Bilingual Analyst, you will utilize your strong communication skills to support customers effectively over the phone, engage with various platforms, and uphold exceptional accuracy and professionalism.
Key Responsibilities:
• Provide inbound and outbound support in a contact center
• Conduct reviews of customer accounts for discrepancies
• Update customer information in multiple systems
• Document all interactions compliantly and accurately
• Communicate with internal partners and clients clearly
Requirements:
• Fluent in English and French, both written and verbal
• 1+ years customer service experience in finance
• ...