Bilingual Billing Account Analyst - Contact Center
Randstad Canada • Montreal, Canada
Role Description
We are seeking a detail-oriented and customer-focused Bilingual Billing Account Analyst - Contact Center to join our Contact Center team. In this role, you will deliver exceptional service by supporting customers and brokers with billing inquiries, resolving discrepancies, and ensuring a seamless customer experience across all communication channels.
Job Title: Billing Account Analyst – Contact Center
Location: Montreal, Qc
Hours: Monday to Friday, 7:00 AM – 5:00 PM
Advantages
Rate: $23 per hour.
Duration: 7-month contract
Location: Montreal, Qc.
Work Mode: Fully onsite (in office).
Hours: Monday to Friday, between 7:00 AM and 5:00 PM.
Responsibilities
- Provide first in class service to customers and brokers by handling billing telephone inquiries in a professional and timely manner.
- Investigate and resolve billing discrepancies in collaboration with brokers and underwriters.
- Communicate clearly and e...
Job Title: Billing Account Analyst – Contact Center
Location: Montreal, Qc
Hours: Monday to Friday, 7:00 AM – 5:00 PM
Advantages
Rate: $23 per hour.
Duration: 7-month contract
Location: Montreal, Qc.
Work Mode: Fully onsite (in office).
Hours: Monday to Friday, between 7:00 AM and 5:00 PM.
Responsibilities
- Provide first in class service to customers and brokers by handling billing telephone inquiries in a professional and timely manner.
- Investigate and resolve billing discrepancies in collaboration with brokers and underwriters.
- Communicate clearly and e...