Bilingual Billing Analyst in Montreal
Leap Recruitment Partners • montreal, Canada
Role Description
Deliver exceptional customer service as a Bilingual Billing Analyst in Montreal, QC. Support inquiries and resolve issues in a fast-paced, fully on-site contact center environment.
Join one of the largest insurance companies as a Bilingual Contact Centre Billing Analyst for a 6-month contract. This role is perfect for fluent English and French speakers who thrive in dynamic settings. You will manage billing inquiries, work closely with brokers, and clarify account details to ensure customer satisfaction.
Key Responsibilities:
• Handle billing inquiries via phone and email professionally
• Investigate and resolve billing discrepancies with brokers
• Explain billing programs and services clearly to customers
• Identify customer needs and provide suitable solutions
• Document relevant information for smooth customer interactions
Requirements:
• Fluent in English and French, written and verbal
• Previous custo...
Join one of the largest insurance companies as a Bilingual Contact Centre Billing Analyst for a 6-month contract. This role is perfect for fluent English and French speakers who thrive in dynamic settings. You will manage billing inquiries, work closely with brokers, and clarify account details to ensure customer satisfaction.
Key Responsibilities:
• Handle billing inquiries via phone and email professionally
• Investigate and resolve billing discrepancies with brokers
• Explain billing programs and services clearly to customers
• Identify customer needs and provide suitable solutions
• Document relevant information for smooth customer interactions
Requirements:
• Fluent in English and French, written and verbal
• Previous custo...