Bilingual Customer Care Representative Position
Core-Mark International • milton, Canada
Role Description
Become a valued Bilingual Customer Care Representative supporting food distribution in Milton, ON. Excel in customer service and bilingual communication to enhance client experiences.
In this 12-month contract role, you'll ensure customer inquiries are resolved efficiently through various channels. A perfect fit for those with excellent communication skills, you will channel inquiries appropriately and maintain records of interactions. The ability to type proficiently and manage data entry is essential for success in this role.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person
• Provide information on pricing, shipping, and product availability
• Process adjustments, shorts, and credits efficiently
• Conduct account research and resolve customer issues
• Document customer contacts and maintain accurate records
Requirements:
• One year of call center experience required
• Typing speed of at least 40 WPM
• Fluency in bo...
In this 12-month contract role, you'll ensure customer inquiries are resolved efficiently through various channels. A perfect fit for those with excellent communication skills, you will channel inquiries appropriately and maintain records of interactions. The ability to type proficiently and manage data entry is essential for success in this role.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person
• Provide information on pricing, shipping, and product availability
• Process adjustments, shorts, and credits efficiently
• Conduct account research and resolve customer issues
• Document customer contacts and maintain accurate records
Requirements:
• One year of call center experience required
• Typing speed of at least 40 WPM
• Fluency in bo...