Bilingual Customer Care Tech Industry (Benito Juárez)
Link-Worldwide • benito juárez, Mexico
Role Description
BILINGUAL CUSTOMER SUPPORT EXECUTIVE – ONSITE ROLE INSURGENTES SUR, BENITO JUÁREZ, CDMXA leading multinational technology company is expanding its customer support team and looking for bilingual professionals who enjoy solving problems, assisting users, and working in a structured, collaborative environment.
If you have experience supporting customers in English and want stability with a global company, we would like to meet you.ResponsibilitiesHandle inbound and outbound customer support calls in English.Follow established processes to resolve inquiries and technical issues.Provide clear troubleshooting guidance and customer assistance.Document interactions in CRM or ticketing platforms.Deliver professional, solution-oriented service in every contact.Candidate ProfileOnsite availability in Insurgentes Sur, CDMX.English level B2 or higher, validated during interview.High school diploma completed or college studies in progress or incomplete accepted.Minimum 6 months of customer s...