Bilingual Customer Service Coordinator Mississauga
BilingualOne • mississauga, Canada
Role Description
Elevate customer experience as a Bilingual Customer Service Coordinator in Mississauga. Utilize your English and French skills to resolve inquiries across phone, email, and webchat in a hybrid work model.
In this crucial role, you will provide customer service support, focusing on efficient issue resolution on first contact. You'll collaborate with internal teams like Account Management to process customer orders accurately and timely. Your strong communication skills in both English and Canadian French will be essential in maintaining customer satisfaction and meeting service targets.
Key Responsibilities:
• Handle inquiries via phone, email, and webchat
• Resolve customer issues promptly and efficiently
• Process orders accurately within set deadlines
• Collaborate with internal teams for timely order processing
• Maintain professional communication in both languages
Requirements:
• Fluent in English and Canad...
In this crucial role, you will provide customer service support, focusing on efficient issue resolution on first contact. You'll collaborate with internal teams like Account Management to process customer orders accurately and timely. Your strong communication skills in both English and Canadian French will be essential in maintaining customer satisfaction and meeting service targets.
Key Responsibilities:
• Handle inquiries via phone, email, and webchat
• Resolve customer issues promptly and efficiently
• Process orders accurately within set deadlines
• Collaborate with internal teams for timely order processing
• Maintain professional communication in both languages
Requirements:
• Fluent in English and Canad...