Bilingual Customer Service Representative Calgary
Adecco Canada • calgary, Canada
Role Description
Discover a full-time opportunity with Adecco in Calgary as a Bilingual Customer Service Representative. Utilize your French and English fluency to manage CRM activities and enhance customer service.
This detail-oriented role requires a dedicated individual fluent in both languages, with over five years of customer service experience. Your responsibilities will include coordinating CRM activities and maintaining customer data accuracy for diverse accounts, all while collaborating with teams across Sales, Marketing, and Distribution.
Key Responsibilities:
• Coordinate CRM activities for new and existing customer accounts
• Maintain customer master data in D365 CRM
• Support Direct Sales and Retail customer segments
• Collaborate with Sales, Marketing, and Distribution teams
• Ensure accuracy and security of customer data
Requirements:
• Fluent in French and English, both spoken and written
• 5+ years of experience in customer service
• Post-secondary educ...
This detail-oriented role requires a dedicated individual fluent in both languages, with over five years of customer service experience. Your responsibilities will include coordinating CRM activities and maintaining customer data accuracy for diverse accounts, all while collaborating with teams across Sales, Marketing, and Distribution.
Key Responsibilities:
• Coordinate CRM activities for new and existing customer accounts
• Maintain customer master data in D365 CRM
• Support Direct Sales and Retail customer segments
• Collaborate with Sales, Marketing, and Distribution teams
• Ensure accuracy and security of customer data
Requirements:
• Fluent in French and English, both spoken and written
• 5+ years of experience in customer service
• Post-secondary educ...