Bilingual Customer Service Representative

Bilingual Customer Service Representative

As a Bilingual Customer Service Representative, you will be the first point of contact for all customers with Irving Energy. Your goal will be ensuring all concerns of the customer will be served, including account maintenance, billing inquiries, ordering products, and general contact with the company. Your success will be measured on your ability to provide excellent customer service in relation to product delivery. If you are interested in this exciting opportunity with Irving Oil, please apply by June 5, 2026.

Responsibilities

• Provide customer service by taking information for orders of heating oil, propane, stove oil and diesel, and for product to be delivered on the next scheduled delivery day.
• Provide point of contact for the customers of Irving Energy and excellence in service through verifying and updating customer account information, troubleshooting and/or solving basic account related prob...