Bilingual Customer Service Role at ClaimsPro
ClaimsPro LP • moncton, Canada
Role Description
Become a key player at ClaimsPro LP as a Bilingual Customer Service Representative in a remote setting. Deliver top-notch assistance to policyholders reporting insurance claims.
This full-time role is ideal for individuals fluent in English and French, with a minimum of one year of customer service experience. You will document claim information, coordinate with adjusters, and ensure that clients receive the best possible service during their claims process.
Key Responsibilities:
• Evaluate and forward call reports accurately
• Deliver high-level personalized customer service
• Arrange for adjuster dispatch when necessary
• Handle branch inquiries appropriately
• Document and report service lapse trends
Requirements:
• Postsecondary education required
• At least one year in customer service or admin roles
• Strong English and French communication skills
• Proficiency in computers and software
• Attention to detail with sound judgment
Engage wit...
This full-time role is ideal for individuals fluent in English and French, with a minimum of one year of customer service experience. You will document claim information, coordinate with adjusters, and ensure that clients receive the best possible service during their claims process.
Key Responsibilities:
• Evaluate and forward call reports accurately
• Deliver high-level personalized customer service
• Arrange for adjuster dispatch when necessary
• Handle branch inquiries appropriately
• Document and report service lapse trends
Requirements:
• Postsecondary education required
• At least one year in customer service or admin roles
• Strong English and French communication skills
• Proficiency in computers and software
• Attention to detail with sound judgment
Engage wit...