Bilingual Customer Service Specialist at Sun Pharma
SUN PHARMA • mississauga, Canada
Role Description
Deliver exceptional customer service as a Bilingual Customer Service Specialist with Sun Pharma. Engage with clients in both French and English while ensuring order management and satisfaction.
As part of the Customer Service Team, you will contribute to improving patient lives by processing orders, resolving issues, and communicating effectively with partners. You need to be passionate about customer interactions, possess strong problem-solving skills, and thrive in a dynamic environment to succeed in this role.
Key Responsibilities:
• Accurately process orders via manual and EDI
• Manage supply issues and update customers accordingly
• Provide follow-ups and prepare detailed reports
• Address customer inquiries regarding product availability
• Liaise with internal teams and third-party logistics partners
Requirements:
• Bilingual in French and English with strong communication
• Three years in customer s...
As part of the Customer Service Team, you will contribute to improving patient lives by processing orders, resolving issues, and communicating effectively with partners. You need to be passionate about customer interactions, possess strong problem-solving skills, and thrive in a dynamic environment to succeed in this role.
Key Responsibilities:
• Accurately process orders via manual and EDI
• Manage supply issues and update customers accordingly
• Provide follow-ups and prepare detailed reports
• Address customer inquiries regarding product availability
• Liaise with internal teams and third-party logistics partners
Requirements:
• Bilingual in French and English with strong communication
• Three years in customer s...