Bilingual Customer Service Specialist - Remote & Onsite
Altis Technology • vaughan, Canada
Role Description
Join a vibrant team as a Bilingual Customer Service Specialist in Vaughan, Ontario. Enjoy a hybrid model that allows you to work from home two days a week while providing top-tier service.
This role, backed by a 6-month contract, demands a professional with 3–5 years of experience in fast-paced environments. You will leverage your bilingual skills to address customer inquiries, manage orders, and facilitate effective communication between teams. A customer-first mindset and exceptional organizational skills are essential in delivering a seamless experience.
Key Responsibilities:
• Address inquiries regarding product details and order status
• Accurately process and follow up on customer orders
• Collaborate with teams to resolve customer issues
• Proactively notify customers about order delays
• Suggest alternatives based on customer needs
Requirements:
• 3–5 years in customer service or inside sales
• Fluent in both English and French, spoken and written<...
This role, backed by a 6-month contract, demands a professional with 3–5 years of experience in fast-paced environments. You will leverage your bilingual skills to address customer inquiries, manage orders, and facilitate effective communication between teams. A customer-first mindset and exceptional organizational skills are essential in delivering a seamless experience.
Key Responsibilities:
• Address inquiries regarding product details and order status
• Accurately process and follow up on customer orders
• Collaborate with teams to resolve customer issues
• Proactively notify customers about order delays
• Suggest alternatives based on customer needs
Requirements:
• 3–5 years in customer service or inside sales
• Fluent in both English and French, spoken and written<...