Bilingual Customer Service Specialist — Spanish/English

A financial services company in Mexico City is seeking a customer service representative fluent in Spanish and English. The role requires responding to inquiries via chat, phone, and email, while ensuring efficient handling of customer issues. Ideal candidates will have over 1 year of phone-based customer service experience and a college degree. Strong communication skills and the ability to manage multiple conversations are essential. Experience in the financial industry is preferred.
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