Bilingual Customer Success Manager – ERP/SaaS Growth

QAD, Inc. is seeking a Customer Success Manager in Mexico City to drive customer retention and growth. This role involves nurturing customer relationships, tracking interactions in Salesforce, and collaborating with sales executives. Ideal candidates will have 3-5 years of relevant experience, be bilingual in English and Spanish, and possess familiarity with SaaS/ERP software. QAD offers a supportive culture and emphasizes work-life balance. Excellent opportunity for those looking to impact customer success in a growing business.
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