Bilingual French/English Contact Centre Manager

Bilingual French/English Contact Centre Manager

Remote within Canada

70-75K

Temp to Perm

Our client, a global leader in creating exceptional customer experiences, is seeking a fluently Bilingual Contact Centre Manager to join their expanding team in Canada.

If you are fluently bilingual in French and English and reside within Canada, possess a minimum of 3 years call/contact centre leadership experience as well as exceptional communication skills, this exciting opportunity could be a great fit for you!

Requirements:

• 3+ years proven experience as a Call Center Supervisor or similar managerial position

• Proven experience and knowledge in operations and customer-focused support

• Leadership and management skills with the desire to coach, train, mentor and build skillsets to

enhance business output and capabilities

• Positive and proactive by nature offering ongoin...