Bilingual Medical Virtual Assistant

Job Title:  Bilingual Medical Virtual Assistant

Job Code: [PI-WAT]

Position Type: Part-Time

Work Hours: 9:30 AM – 1:30 PM Eastern Daylight Time, Monday – Friday

This remote position supports both clinical operations initiatives, playing a vital role in building client relationships and managing front-desk responsibilities

 Job Responsibilities:

• Handle appointment scheduling, confirmations, and reminders via phone, text, or email.
• Manage patient intake and front desk communications, ensuring smooth onboarding and client interaction.
• Maintain accurate and confidential patient records and files.
• Support insurance verification, pre-authorizations, and billing coordination, including following up on claims when needed.
• Serve as the primary point of contact for patient outreach and follow-ups with families or guardians.