Bilingual Member Service Representative at CAA Atlantic
CAA Atlantic • saint john, Canada
Role Description
Join CAA Atlantic as a Bilingual Member Service Representative, providing essential roadside assistance across Atlantic Canada. You'll deliver calm, compassionate support to members in need while utilizing advanced mapping technologies.
This full-time position within the Roadside Contact Center enables you to support thousands of travelers daily. Your primary responsibilities include answering inbound calls for roadside help and responding to call-back requests. You'll also handle clerical documentation and assist with general membership inquiries while working collaboratively with your team.
Key Responsibilities:
• Answer inbound calls for roadside assistance promptly
• Provide clear support to members during emergencies
• Coordinate assistance using digital mapping tools
• Complete required clerical paperwork efficiently
• Respond to general membership inquiries accurately
Requirements:
• High school diploma or equivalent required
• Bilingual in English ...
This full-time position within the Roadside Contact Center enables you to support thousands of travelers daily. Your primary responsibilities include answering inbound calls for roadside help and responding to call-back requests. You'll also handle clerical documentation and assist with general membership inquiries while working collaboratively with your team.
Key Responsibilities:
• Answer inbound calls for roadside assistance promptly
• Provide clear support to members during emergencies
• Coordinate assistance using digital mapping tools
• Complete required clerical paperwork efficiently
• Respond to general membership inquiries accurately
Requirements:
• High school diploma or equivalent required
• Bilingual in English ...